Customer Support & Knowledge Base
FAQs, Sizing & Care
Everything you need to know about our homegrown dailywear materials, sizing tools, care rituals, and express delivery.
Avirena is a homegrown jewelry brand crafting premium dailywear pieces. Our core creations are cast in high-grade, durable brass and premium alloys, sealed with specialized anti-tarnish gold-tone protective finishes. Some pieces carry faux pearls, cubic zirconia or glass crystals. None contain genuine pearls, gemstones or precious metal.
Yes. Every piece is nickel-free, lead-free and cadmium-free, with surgical steel posts on all earrings. We state the composition rather than calling it “hypoallergenic”, which is an unregulated term in India with no threshold behind it — a specific claim is one we can be held to.
The anti-tarnish coating slows tarnishing but wears over time, faster with water, sweat and cosmetics. To keep the finish as long as possible, put your jewelry on after applying perfumes, hairsprays, and lotions. Remove pieces before swimming, intense workouts, or showering, and wipe gently with a soft dry cloth after wearing before storing safely.
Every piece is sealed with a protective anti-tarnish e-coating that resists moisture and everyday wear. How long it holds up depends on skin chemistry, climate and care — remove pieces before swimming, bathing or workouts, apply perfume and lotion first, and wipe them dry after wear. If a piece arrives faulty or the finish fails unusually early under normal wear, email avirenajewels@gmail.com with your order number and a photo and we will look at it.
Use our interactive Ring Sizing tool on this page, or measure the inner diameter of an existing ring. Our bracelets are open cuffs and hinged bangles. Open cuffs flex gently to fit most wrists; hinged bangles open on a hinge, so they slip on without squeezing over the hand.
Every order ships tracked. In-stock pieces are dispatched within 1-2 business days. Delivery within India takes 2-5 business days after dispatch and is free on prepaid orders (Cash on Delivery carries a ₹49 fee). International delivery takes 7-14 business days after dispatch, with any customs duties payable by the recipient.
We provide a 5-day hassle-free return and exchange window. If a size is not right or you desire a different piece, simply contact our support team to arrange an exchange.