Policies & Client Assurance

AVIRENA JEWELS — LEGAL NOTICE (IMPRESSUM) 1. Business Information: Trade Name: Avirena Jewels Business Type: Sole proprietorship Based in: Mumbai, Maharashtra, India Proprietor / Grievance Officer: contactable at avirenajewels@gmail.com 2. Material Disclosures: • Avirena jewelry is fashion jewelry crafted from high-density brass and durable alloys. It does not contain precious metal and is not sold as, or hallmarked to, any precious-metal fineness standard. • Gold-tone and rose gold-tone finishes are achieved with a protective anti-tarnish e-coating over a brass base. Finish longevity varies with wear, skin chemistry, and care. • Pearls used in our pieces are faux pearls, not cultured, freshwater or saltwater pearls. • All pieces are nickel-free, lead-free, and cadmium-free. Earring posts are surgical steel. 3. Dispute Resolution: • The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr • For Indian consumers, grievances are handled per Consumer Protection (E-Commerce) Rules, 2020 via avirenajewels@gmail.com.